- Transfer all HR document processing from external platforms to an internally developed system,
- Increase speed of legal processes in hiring, transferring, etc.,
- Make the system adaptable to different countries' and entities' laws and regulations.
6+ months
It's a system for processing documents - not for the company's clients, but for its employees. Previously, everything was handled through SharePoint, spreadsheets, and local folder systems on individual computers.
In addition to obvious process and audit challenges, there were significant human and ergonomic issues:
- Dozens of copies of the same file, e.g., "File Name (2)",
- Both digital and physical copies with small differences that could be either unimportant or crucial,
- Small screen sizes on corporate equipment used for document processing,
- Some files were editable PDFs, while others were scanned PDFs (non-editable images).
Of course, everyone involved had their own ways of handling the process. That's why, to make things familiar, I took a "folder system" approach - it looked almost the same as what people were used to, but still included additional functionality to perform all actions in one place without disruption. It was also connected to other HR systems within the company, so users saved time by avoiding constant tab switching and repeated logins.
This system was built on our EDMS foundation. I helped the team significantly improve the entire process by reusing all the experience I had gained from three years of developing it. The same approach applied to the design system and established research methods.
